{"id":7121,"date":"2026-04-15T09:27:43","date_gmt":"2026-04-15T12:27:43","guid":{"rendered":"https:\/\/primam.com.br\/primamhelp\/?page_id=7121"},"modified":"2026-04-15T10:01:31","modified_gmt":"2026-04-15T13:01:31","slug":"feedback","status":"publish","type":"page","link":"https:\/\/primam.com.br\/primamhelp\/feedback\/","title":{"rendered":"Feedback"},"content":{"rendered":"

Feedback<\/h2>\n

Utilizamos o Feedback para tomar conhecimento da opini\u00e3o dos Clientes sobre as opera\u00e7\u00f5es da Empresa<\/p>\n

Par\u00e2metros para Consulta<\/h3>\n

\"\"<\/p>\n

Incluindo um novo Feedback<\/h3>\n

Para incluir um novo Feedback, clique no bot\u00e3o \"\".<\/p>\n

\"\"<\/p>\n

Informe o Respons\u00e1vel pelo Contato, situa\u00e7\u00e3o nesse momento dever\u00e1 ser andamento, opini\u00e3o ser\u00e1 informada no final do contato, Cliente.<\/p>\n

\"\"<\/p>\n

Em seguida iremos selecionar o Tipo de Opera\u00e7\u00e3o que ser\u00e1 obtida a opini\u00e3o do Cliente.<\/p>\n

\"\"<\/p>\n

As opera\u00e7\u00f5es ser\u00e3o listadas, selecione a que deseja analisar e clique em “Selecionar” \"\". Clicamos em seguida em Salvar \"\" e 3 novas abas estar\u00e3o dispon\u00edveis.<\/p>\n

\"\"<\/p>\n

Na Aba Contato teremos os dados dos Contatos da Empresa, e Departamento em que os mesmos atuam.<\/p>\n

\"\"<\/p>\n

Na Aba Comercial as Notas Fiscais emitidas para o Cliente.<\/p>\n

\"\"<\/p>\n

Em Acompanhamento clique em Incluir \"\" para lan\u00e7ar as informa\u00e7\u00f5es.<\/p>\n

\"\"<\/p>\n

Caso haja necessidade de um retorno do Contato, informe a previs\u00e3o do Retorno e um hor\u00e1rio se necess\u00e1rio.<\/p>\n

\"\"<\/p>\n

Quando houver o retorno, entre alterando o Feedback e lance as informa\u00e7\u00f5es sobre este retorno.<\/p>\n

\"\"<\/p>\n

Na Grade de Consultas podemos selecionar e avaliar as opera\u00e7\u00f5es, Clientes, Situa\u00e7\u00e3o, Opini\u00f5es entre outras informa\u00e7\u00f5es<\/p>\n

\"\"<\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Feedback Utilizamos o Feedback para tomar conhecimento da opini\u00e3o dos Clientes sobre as opera\u00e7\u00f5es da Empresa Par\u00e2metros para Consulta Incluindo um novo Feedback Para incluir um novo Feedback, clique no bot\u00e3o . Informe o Respons\u00e1vel pelo Contato, situa\u00e7\u00e3o nesse momento dever\u00e1 ser andamento, opini\u00e3o ser\u00e1 informada no final do contato, Cliente. Em seguida iremos selecionar […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":[],"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"class_list":["post-7121","page","type-page","status-publish","hentry"],"wppr_data":{"cwp_meta_box_check":"No"},"acf":[],"yoast_head":"\nFeedback - Manual do ERP Primam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/primam.com.br\/primamhelp\/feedback\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Feedback - Manual do ERP Primam\" \/>\n<meta property=\"og:description\" content=\"Feedback Utilizamos o Feedback para tomar conhecimento da opini\u00e3o dos Clientes sobre as opera\u00e7\u00f5es da Empresa Par\u00e2metros para Consulta Incluindo um novo Feedback Para incluir um novo Feedback, clique no bot\u00e3o . Informe o Respons\u00e1vel pelo Contato, situa\u00e7\u00e3o nesse momento dever\u00e1 ser andamento, opini\u00e3o ser\u00e1 informada no final do contato, Cliente. 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